Shipping policy
Shipping Policy
Last updated: August 27, 2026
This Shipping Policy applies to orders placed through rovoltofficial.com.
Shipping Area
Rovolt currently accepts orders for delivery to eligible addresses in the United States.
Availability for Alaska, Hawaii, U.S. territories, military addresses, PO boxes, and remote locations may depend on the product and carrier. If we cannot ship to the provided address, we will contact you and refund any payment collected for the unavailable shipment.
Shipping Costs
Accepted U.S. orders include free standard shipping unless a different shipping charge is clearly displayed during checkout.
Optional expedited services, where available, may involve an additional charge shown before payment.
Processing Time
Orders are normally processed within one business day after payment authorization.
Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays begin processing on the following business day.
Processing may take longer if an order requires address verification, payment review, customization, or additional customer information.
Estimated Delivery Time
Estimated standard delivery time is:
8–14 business days after processing
Delivery times are estimates and not guaranteed delivery dates. Carrier delays, customs processing, severe weather, holidays, high order volumes, remote destinations, or other circumstances outside our reasonable control may affect delivery.
International Fulfillment Partners
Some Rovolt products may be shipped directly from international suppliers or fulfillment partners, including partners located outside the United States.
As a result:
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The parcel may have an international sender;
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Products from the same order may arrive in separate packages;
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Tracking information may take time to update after dispatch; and
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The return address may be different from the sender address shown on the parcel.
This does not affect your right to contact Rovolt regarding your order.
Tracking
When tracking is available, tracking information will be sent to the email address used during checkout.
Tracking may initially show limited information while the parcel is transferred between international and domestic carriers. Please allow several business days for the first tracking update.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Contact inforovoltofficial@gmail.com immediately if you notice an address error. We cannot guarantee that an address can be changed after processing or dispatch.
Rovolt is not responsible for delays or failed delivery caused by incomplete or incorrect address information supplied by the customer. Any actual redelivery or return charges may be passed on to the customer where permitted by law.
Import Duties and Taxes
Orders may be shipped from outside the United States. Unless checkout expressly states otherwise, customers are responsible for import duties, taxes, customs charges, or carrier fees imposed by the destination country.
Rovolt does not control charges imposed by customs authorities or carriers.
Delayed Orders
If we cannot ship your order within the advertised time, we will contact you using the email address provided during checkout.
Where required by applicable law, you will be offered the choice to consent to a revised shipping date or cancel the affected unshipped order for a refund.
Lost Packages
If tracking has not updated for an extended period or your parcel appears lost, contact inforovoltofficial@gmail.com with your order number.
We may ask you to confirm the shipping address, check with household members or neighbors, and contact the carrier. After reviewing the available tracking and delivery information, we will provide an appropriate solution in accordance with applicable law.
Packages Marked as Delivered
If tracking shows that a parcel was delivered but you cannot locate it:
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Check around the delivery location and with household members or neighbors;
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Allow one additional business day, as carriers sometimes mark parcels as delivered early;
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Contact the carrier using the tracking number; and
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Email inforovoltofficial@gmail.com if the parcel remains missing.
Damaged Shipments
If a product arrives damaged, contact us as soon as possible and include your order number, photographs of the product, photographs of the packaging, and a description or video of the damage.
Contact
For shipping questions, contact:
Rovolt
Email: inforovoltofficial@gmail.com